Cultures For Health Reviews

They have good product, but they skimped on customer service--and with a dynamic product that beginners might be using, and have questions about, and need help with, that was not a good decision.

Their site claims to have "live chat"... oops, it's never available.
Their site has a phone number for customer support... oops, you have to leave a message--and you don't get a call back!
You resort to their form, but they don't address your questions sufficiently.

They just don't care--and again with a thing like culturing food that's not a good recipe.

Ordered a kit for Mozzarella and Ricotta and the instructions booklet did not have instructions for Mozzarella or ricotta.

Have been brewing kefir for years and am very happy with this company.

If you're a newbie in food fermenting, I highly recommend Cultures for Health. It provides very active cultures and ship them fast to you. I bought vegan yogurt culture, tempeh starter and Miso. The yogurt and tempeh starter never failed me, I can't tell about the Miso starter as I haven't had the time testing it so far. As a newbie, I was a bit unsure about the yogurt getting ready so I contacted customer service through chat (no phone support), good thing is I never had to wait for a live person. Customer service simply told me to wait 2 - 4 hours more. He was right. The yogurt was great after almost 16 hours. I had also other questions and got them answered fast. The chat support is really very responsive and professional. Also all products I received come with very easy to follow and detailed instructions so it's almost foolproof ;)